Phone Numbers

Front Desk / Patient Information
(803) 791-2000
Patient numbers
(803) 739-3200
Emergency Services
(803) 791-2350
ICU
3rd Floor Waiting Room
(803) 791-2703

4th Floor Waiting Room
(803) 791-2754
Maternity
(803) 791-BABY (2229)
ActionLine
(803) 791-2342
actionline@lexhealth.org
Patient Billing (Hospital)
(803) 791-2300
(877) 835-0975
Financial Counselor
(803) 791-2490
Public Safety
(803) 791-2373

Video Visit Instructions

Start Your Video Visit

  1. Make sure you have the LMC MyChart app.

    Check that you have version 9.3.7 or later.

  2. At least 30 minutes before your appointment, open the MyChart app.

    Select "Urgent Care Video Visit." You will be asked to review or update your information and test your video before your appointment.

  3. Wait for your doctor in the virtual lobby.

    Keep the MyChart app open. A provider will contact you in MyChart within minutes.

Prepare for Your Video Visit

Setting up for your appointment and a brief video showing how to access Video Visits using the MyChart app.

Tips for Successful Video Visits

Find a private, quiet place.

Limit background noise such as TVs or conversations.

Dress appropriately.

Your provider will be able to see you and anything behind you.

Check your lighting and sound.

Disable Bluetooth and turn up your volume. You may also need to allow the app to use your microphone.

Look at your device screen.

Make sure you are in front of the camera and can see yourself on screen.