Phone Numbers

Main Campus Front Desk
(803) 791-2000
Public Relations & Marketing
(803) 791-2191
Patient Admissions
(803) 791-2570
Patient Billing (Hospital)
(803) 791-2300
(877) 835-0975

Patient Satisfaction

Mission Led, Patient Driven.

Our dedication to providing excellent health care never slows. As a result, we’re constantly learning and applying that knowledge to improve clinical care and the overall hospital experience.

We achieve accreditations, designations and certifications that clearly assess and measure our readiness and capabilities as well as patient outcomes. Our aim is not to simply hold these critical measures, but to enhance and improve them wherever possible to ensure we’re providing optimal health care for those we serve.

Patient Satisfaction

According to Press Ganey, our patient satisfaction scores consistently rank in the top quartile of the nation. It’s no wonder. We are highly focused on delivering exceptional care to our patient and their families.

Patients who reported YES, they would definitely recommend the hospital.

Press Ganey systematically and scientifically measures patient satisfaction, serving over a thousand healthcare clients for the past 30 years. Their data gives us in-depth insight into our patients’ experience and how we compare to hospitals across the country. Equipped with this information, we hire only the best employees and routinely update our processes and services to maintain our national lead in patient experience.

Lexington Medical Center Irmo and Lexington Outpatient Surgery have received Press Ganey’s Summit Award 7 years in a row for consistently remaining in or above the 95th percentile. LMC Irmo Outpatient Surgery received The Beacon of Excellence Award (formerly the Summit Award) in 2013 and 2014. In addition, Irmo Outpatient Surgery received The Guardian of Excellence Award for the same time period for maintaining a 95th percentile for patient satisfaction in outpatient surgery for each reporting period for the previous year; LMC scored higher than 95% of 700 outpatient surgery facilities in the Press Ganey database.